Privacy Policy

Introduction

This Privacy Policy outlines how we, [Your Company Name], collect, use, disclose, and protect your personal information when you use the Loop Ring, our mobile app, and associated services. We are committed to safeguarding your privacy and ensuring that your personal data is protected. By using our products and services, you consent to the practices outlined in this policy.

Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: This includes your name, email address, phone number, age, gender, and other profile details when you register or interact with our services.

  • Health and Activity Data: Information related to your health and wellness, such as heart rate, sleep data, SpO2 levels, steps, and activity patterns, collected from the Loop Ring and synchronized with our app.

  • Device Information: Data about the device you use to access our app, such as device type, operating system, and app version.

  • Usage Data: Information about your interactions with our app, such as features accessed, time spent, and preferences.

How We Use Your Information

We use your information to provide, personalize, and improve the Loop Ring experience:

  • To analyze and provide insights on your health and wellness data.

  • To sync your device with our app and enable functionalities.

  • To communicate with you regarding updates, technical support, and promotional offers.

  • To improve our services based on user behavior and feedback.

  • To ensure compliance with legal obligations and enforce our terms of use.

Data Sharing and Disclosure

We value your privacy and do not sell or rent your personal information to third parties. We may share your data in the following circumstances:

  • With Your Consent: We may share your data with third parties if you give us explicit permission.

  • Service Providers: We may share your data with trusted service providers who assist us in operating our app, conducting business, or servicing you, provided they agree to keep your data confidential.

  • Legal Obligations: We may disclose your data to comply with legal requirements, such as responding to court orders or government regulations.

Data Security

We implement a variety of security measures to maintain the safety and confidentiality of your personal information:

  • All data is encrypted during transmission using SSL/TLS protocols.

  • Sensitive health data is stored using industry-standard encryption methods.

  • Access to your personal data is restricted to authorized personnel only.

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your data:

  • Access and Portability: You can request access to your personal data and receive a copy of your information.

  • Correction: You can update or correct your personal data at any time through your profile settings.

  • Deletion You can request the deletion of your account and all associated data.

  • Withdraw Consent:You can withdraw your consent to data processing at any time, which may limit certain functionalities of the app.

To exercise any of these rights, please contact us at [support@loopring.com].

Children’s Privacy

The Loop Ring and its services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child, we will delete it immediately.

Third-Party Links and Services

Our app and services may include links to third-party websites or integrate with third-party applications. We are not responsible for the privacy practices of these third parties. Please review the privacy policies of those services before sharing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the date at the top of this policy and, if necessary, providing additional notice through the app or email.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

For any questions, concerns, or support, please reach out to us at:

Email: support@loopring.ai

Address: CareNow Healthcare Pvt Ltd, Suite 401, Webel IT Park PH-2, DH Block(Newtown), Action Area I, Newtown, New Town, Chakpachuria, West Bengal 700156.

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