Terms & Conditions
Introduction
Welcome to Loop Ring! By purchasing, using, or accessing our product and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the Loop Ring and its associated applications.
Product Usage
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The Loop Ring is intended for personal use to monitor general wellness and fitness metrics.
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This product is not a medical device and should not be used to diagnose, treat, cure, or prevent any disease or medical condition.
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All health data and readings provided by the Loop Ring are for informational purposes only and should not be relied upon for medical decisions.
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Consult a qualified healthcare professional for advice on any health condition or concern.
Compatibility
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The Loop Ring is compatible with iOS and Android devices using the Loop Health app.
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Ensure that your device meets the necessary requirements (iOS 10.0+ / Android 6.0+ and Bluetooth 5.0 or higher) for seamless connectivity.
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The company is not responsible for any issues arising due to incompatibility with unsupported devices.
Warranty and Repairs
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The Loop Ring comes with a 1-Year Limited Warranty from the date of purchase.
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The warranty covers manufacturing defects but does not include damage due to misuse,scratches, accidents, unauthorized repairs, or improper handling.
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If you experience any issues with your device, please contact our customer support team with your proof of purchase for assistance.
Returns and Cancellations
Returns:
You can return the Loop Ring within 7 days of receiving it, provided it is unused, in its original condition, and accompanied by all packaging and accessories.
Cancellations:
Pre-orders can be canceled before shipping. Once shipped, standard return policies will apply.
Refunds:
Refunds will be processed within 10-15 business days after the returned item is received and inspected.
Data Privacy
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Your privacy is important to us. The Loop Ring and the Loop Health app collect data solely for the purpose of providing health insights.
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We do not share or sell your personal information to third parties without your consent.
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All data is securely stored and encrypted in compliance with applicable privacy laws and regulations.
Limitation of Liability
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Loop Ring and its parent company shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the product.
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In no event shall our total liability exceed the amount paid by you for the product.
Intellectual Property Rights
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All designs, trademarks, logos, and content associated with the Loop Ring and Loop Health app are the intellectual property of the company.
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You may not reproduce, distribute, or use any content without prior written permission.
Modifications to the Terms
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We reserve the right to modify these terms at any time without prior notice.
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Continued use of the Loop Ring and its services constitutes your acceptance of any such changes.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Contact Information
For any questions, concerns, or support, please reach out to us at:
Email: support@loopring.ai
Consent
Address: CareNow Healthcare Pvt Ltd, Suite 401, Webel IT Park PH-2, DH Block(Newtown), Action Area I, Newtown, New Town, Chakpachuria, West Bengal 700156.